Overview:
Guidance on what to do if you have not received an invoice for your MIKROE order.

Steps to Check for Your Invoice:

1. Verify Payment Status:
   Ensure that payment for your order has been made and confirmed.

2. Check for Delivery Updates:
   Confirm if you have received any delivery update information.

3. Invoice Issuance Process:
   Invoices are sent automatically upon dispatch. Please note that payment alone will not trigger an invoice.

4. Dispatch and Invoicing Schedule:
   MIKROE operates in the CET time zone, and dispatching/invoicing occurs from Monday to Thursday.

   • Invoices cannot be issued on Friday through Sunday.

5. Requesting a Copy of an Old Invoice:
   If you need a copy of a previously issued invoice, please email sales@mikroe.com.

   • Subject Line: Use INVOICE COPY NEEDED
   • Include: Your order number.

Note: Following these steps will help clarify your invoice status or facilitate a copy request if needed.