Overview: If you’re not completely satisfied with your purchase, you can return the product within 14 days. Follow the steps below to initiate a return and obtain the necessary authorization.

Instructions:

1. Return Eligibility

   • Ensure the product is in its original packaging and meets our return criteria. Returns are accepted within 14 days from the date of purchase.

2. Contact Support for a Return Authorization

   • To initiate the return, open a ticket at our Help Desk.
   • In your ticket, include the reason for returning the product. This information will help us process your request quickly.

3. Provide Order Information

   • To assist us in locating your order in our system, please include your order number or purchase reference number when submitting your request.

4. Receive a Return Authorization Number

   • After reviewing your request, our support team will provide a Return Authorization Number (RMA document). This RMA document is required to complete your return.

For further details, please refer to our Terms & Conditions.

Note: All returns must comply with our return policy as outlined in the Terms & Conditions.